Lee's latest direction, running read-only next to v4 and the live score. Complete Check Score now includes the premium lines; Productivity is its own score against each person's own past self; the Overall adds a capped productivity bonus that never subtracts and is withheld below the NPS floor. Nothing here changes any live score.
A · Check score
Premium lines now scored
Large wine, premium & doubles folded into the £-weighted range (targets = estate median).
B · Productivity
Your own baseline
Last 28 days vs the month before. Improvement, not raw speed — separate from the check score.
C · Overall
Bonus, never penalty
Productivity only adds (capped), and only when guest NPS clears the floor.